Privacy Policy

Who we are

We are Elford Inc. DBA  Pacific Sun Insurance Service Our website address is:

What personal data we collect and why we collect it

We collect information about you to be able to quote you with the different insurance companies we represent and to service your policy if you purchase insurance through our agency. This is called Nonpublic Personal Information if it identifies you and is not available to the public. We collect from the following the following sources

Your Application: from information that you have voluntarily provided to receive a quote for your insurance needs.

Consumer Reports: We receive NPI from reporting agencies that include driving record and claims history with other insurers.

Transactions: Includes your insurance coverage’s, limits and rates and information that is required for billing and payments.


We do not allow comments on this site.


We do not allow public uploads or access to our media uploads.

Contact forms

When submitting a contact form we ask for your name, phone number and email so we can contact you. The data is sent direct to us and is not saved online. When submitting a quote form we ask for your age, driving record, vehicle info and garaging address along with your email address and phone number in order to obtain insurance rates from the different insurance companies we represent.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

We share your data with insurance companies we represent to be able to obtain insurance rates on your behalf. 

We retain your quote data for 90 days unless you purchase a policy then it is saved for 5 years after policy cancels per Department of Insurance regulations.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

Our website is scanned on a regular basis for malware and other security issues to provide a safe experience.

What data breach procedures we have in place

In order to be in line with Fair Information Practices we will take the following action should a data breach occur:

We will notify the proper local authorities within 72 hours 

We will notify the users via email and site notification 

What automated decision making and/or profiling we do with user data

We do not use automated decision making or profiling with user data 

Industry regulatory disclosure requirements

We abide by all state department of insurance regulations required by each specific state.